FAQ: What is the AppleCare Protection Plan?

AppleCare is highly recommended.

AppleCare Protection Plan is extended warranty and support coverage for your Apple product. It differs slightly between classes of product. SInce it can pay for itself with the first incident, we highly recommend that you purchase an AppleCare Protection Plan with your new Apple equipment.

With the exception of "AppleCare+" for new iPhone and iPad purchases, AppleCare Protection Plans typically do not cover accidental damage. They are only available for purchase from Apple Authorized Resellers and the Apple Store. Here are the details:

AppleCare Protection Plan - for Mac and Apple Display
Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. You can extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, OS X, and Apple applications such as iLife and iWork.

AppleCare coverage protects your investment.



AppleCare Protection Plan - for iPod or AppleTV
Every iPod and Apple TV comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. With the AppleCare Protection Plan, you can extend your coverage to two years from your hardware product’s purchase date. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your products

AppleCare+ for iPhone
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee. AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage.

AppleCare+ for iPad
Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee. AppleCare+ must be purchased within 30 days of the date you bought your new iPad. If you did not purchase AppleCare+ with your iPad, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPad purchase date and confirm that your iPad has no pre-existing damage.

AppleCare Plus is available for new iPads and iPhones.
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