FAQ: Can Jefferson Consulting do warranty repairs?

Mac repair is our specialty.

Warranty repairs can only be performed at the Apple Store, or an Apple Authorized Service Provider (AASP) location.

Please understand that Apple's hardware warranty only covers defects in material and workmanship, but not accidental damage. There is some accidental damage coverage on iPhones and iPads if you purchased AppleCare +. If your Mac is "in-warranty" but the problem was caused by accidental damage, the Apple Store or the AASP may charge you for the repair.

Our Apple-certified technicians can do most, but not all, out-of-warranty Mac repairs. For most situations we can come to you office or home and troubleshoot the problem. If it appears to be a warranty issue, we can transport your Apple product to the Apple Store and save you the time and potential hassle (standard consulting fees apply). Please call our office at 302.380.3373 to discuss you needs.
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© 2020 Jefferson Consulting Associates LLC. All rights reserved.
PO Box 9896 Newark, DE 19714
Client Services: 302.380.3373 or Email.