We are often asked “Why should I hire Jefferson Consulting?” This is a valid question from new business and home customers alike. In addition to our thirteen years in business and over twenty-five years of industry experience, we are members of an elite force — the Apple Consultants Network. What does that mean, and how can it benefit you? Read on...

1. You are hiring professionals
We are IT professionals. This is not a hobby; this is our full-time job. We are small business owners, licensed and insured, and sensitive to your needs. We are members of the Apple Consultants Network with more than 1,000 members throughout the US and Canada, and now expanding into Europe and Latin America. To become a member, there is a vetting process, including a background check and certification requirements. We are independent technical experts offering a wide variety of services, from setting up an office, network or workgroup, to cross-platform network integration, digital video, publishing automation, and wireless support. Many of us also provide training as part of our consulting services.

2. You are hiring expertise
Apple Consultants Network members are required to take and pass an exam that proves our proficiency in macOS. We all hold the Apple Certified Support Professional certification (formerly Apple Certified Help Desk Specialist). Many of us are also certified in macOS Server support and professional applications such as Final Cut Pro, XSAN. Some of us are certified Apple hardware technicians (ACMTs) and some hold Microsoft certifications, as well. We can also call upon the collective knowledge and experience of the nationwide network of Apple Consultants, to find solutions to your technology challenges.

3. You get classic customer service
Back in the old days (when your grandparents and great grandparents were young), doctors made “house-calls” and had "good bed-side manners." This concept of customer service is not lost — we pride ourselves on good desk-side manners. We listen! You tell us about your challenges, about your pain points — "where does it hurt?" Then we identify the available options and work with you, or your staff, to optimize your technology investment. We can also show you, or your staff, how to take care of your Macs, iPhones, iPads, etc., to keep things running smoothly.

4. You save time
If you are business owner or manager, or even if you are a home computer-user, you probably have better things to do with your time than deal technology problems. You have a core competency, and chances are, it's not IT. Perhaps you manage an IT department for a company but your staff does not have Apple technology expertise. Jefferson Consulting can handle the job and you can focus on what you do best: running your business, department or household.

5. You save money
If you are a business owner you are acutely aware of the expenses involved in hiring a full-time tech support person. Apple Consultants Network members can save you money because our expertise is available on an as-needed basis to address your needs. We can augment staff without adding to the payroll or taking another employee away from their primary focus. In many cases our services more-than-pay for themselves in terms of payroll + taxes + insurance savings + increased productivity.

Questions? Contact Jefferson Consulting Associates for a free initial consultation. We are ready to help.

Tags: 5 Reasons, Apple Consultants Network, Professional, Expertise, Customer Service