May 11, 2018 •
Lead Consultant and System Analyst Dave Jefferson has earned the designation Certified Wireless Technician
, by the Certified Wireless Network Professionals
organization in Durham, NC. Read More...
Jan 25, 2018 •
CELEBRATING 14 YEARS supporting Mac and PC users in Delaware and surrounding region! Read More...
Dec 18, 2017 •
Last Minute Shopping? Use our Apple Store Affiliate Link
for fast free shipping! All confirmed orders are eligible for 25% off consulting/training/setup services thru 12/31/2017. Home/Personal Users, too!
Nov 11, 2017 •
Sending out a big THANK YOU to our veterans for their service to our great nation! JEFCON is offering a 50% discount to veterans and their families, on all tech support services booked thru 11/30/2017.
Aug 24, 2017 •
We are often asked “Why should I hire Jefferson Consulting?” This is a valid question from new business and home customers alike. In addition to our thirteen years in business and over twenty-five years of industry experience, we are members of an elite force — the Apple Consultants Network
. What does that mean, and how can it benefit you? Read More...
Dec 18, 2013 •
After 22 years Walt Mossberg has written his final column for The Wall Street Journal
and its All Things D
tech blog. Mossberg, widely renowned for insightful commentary on consumer technology, is not retiring, according to a story at The Verge
, so we may read more from him soon. For his final WSJ story, Mossberg chose to write about the top products in the past two decades. You can read his story and watch the video here
Jan 31, 2012 •
We often go to the Apple Store to pick up accessories for a customer, or drop off/pick-up warranty repairs. We did this today for a customer who pre-ordered an item from the local Apple Store, and then asked us to pick it up while we were there.
Everybody hates crowds and parking hassles.
Going to the mall - even if your favorite computer store is there - can be like going to the dentist. Enter a great new plan called Personal Pickup
. Make your purchase at the Apple Online Store or from the Apple Store app on your iPhone or iPod touch. Select “pick up” when you check out, then stop by your favorite Apple Retail Store to pick up your order in person. Apple takes it as step further in that you can get a personal setup appointment when you come in to the store for your order. Absolute genius, from a customer service standpoint, but today we learned that if you want your friendly neighborhood Apple Consultant
to pick the order up for you, you must indicate that a third party will be picking it up at time-of-order
According to Apple sales policies
: "If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up."
So, we're happy to pick up your order for you. Just remember to indicate third-party pickup on those online orders, or better yet, don't order it online at all. Let us handle it, and we'll add the item(s) cost to our bill when we bring your order to your office or home. You can have us setup your equipment right in the comfort of your home or office…personal service with no loud crowd and parking hassles! Understand that we are "on-the-clock" while we are doing all this. The value to you is that it saves you time and hassle, and you don't need so send an employee, who is being paid to do other things.
One note about repairs: Jefferson Consulting can do many out-of-warranty repairs at your office or ours, but warranty repairs must be done by The Apple Store or an Apple Authorized Service Provider. Transporting your equipment to-and-from the Apple Store/service center is another value-added service we offer, and we can pickup your repair for you as long as we have a copy of your repair form.
Our job is to make your job easier! Time = money and we can save you both! Please don't hesitate to contact me at firstname.lastname@example.org
if you have any questions about how we can help.
Aug 26, 2011 •
My friend David Provine of Premier Mac in Millersville, MD just sent out an email newsletter outlining some excellent tips re: storm preparedness, and I'd like to share them with you.Take a backup offsite with you this weekend
If you're not already backing up offsite, take a copy of your backup offsite with you this weekend. If you're already backing up offsite, don't assume that it works; please make sure you test it today! It's still a good idea to take a second copy with you. Prepare for power failures
Power failures are likely this weekend; please power down any non-essential equipment now. If you choose to unplug equipment from power, be sure to also unplug any network or phone lines as well, as surges are more likely to enter through those paths. Plan to work at home or elsewhere on Monday
Be prepared on Monday to be able to work at home or another site, as your office may not have power or Internet service. Take copies of any important files that you'll need so that you'll be ready to work.We'll be ready to help
As always, we'll be ready on Monday to help recover from any issues that may arise over the weekend.
Mar 10, 2011 •
The blog is revived! After a long hiatus, the Jefferson Consulting Blog returns, featuring posts by CEO, CIO, CTO, Owner, VP of Snow Removal, Executive Director of Trash Disposal, the Man With The Plan, your Friendly Neighborhood Mac Consultant and IT Trainer... Davis Jefferson. Thanks, in part, to inspiration from friend and a fellow business owner, Hollis Thomases
, who spoke at a recent seminar at UD's Wilmington campus.
In addition to posts on business in Delaware and how technology affects our lives, we'll also feature guest bloggers. We may actually import the archives (yes there are posts from several years ago, locked away in a vault) for your reading amusement! As we ramp up, we're still trying to figure out the commenting system, so please be patient!
Is there a topic you would like to see discussed? A tech problem you have had and found a solution? A tech problem you are having and cannot find a solution? Drop us a line
and we may cover the topic in a blog post. Stay tuned...thanks for reading!