ACMT Training in the Piedmont Triad


Dave Jefferson just returned from instructing another successful Apple Certified Mac Technician (ACMT) course for ComputerTree Professional Training in Winston-Salem, North Carolina. Attendees were from public school IT staff, civilian Defense Department employees, and a local college student. Material in the 7-day course included:

  • Basic Troubleshooting Skills
  • Embedded Battery Safety
  • Electrostatic Discharge Safety
  • iOS Fundamentals
  • macOS Fundamentals
  • macOS Troubleshooting
  • Networking
  • Power Management
  • Technical Documentation
  • Visual-Mechanical Inspection
  • Customer Service Skills
And hardware labs covered:
  • iMac
  • iMac Pro
  • Mac Mini
  • Mac Pro
  • MacBook
  • MacBook Air
  • MacBook Pro 13”
  • MacBook Pro 15”

Two online exams are included in the course tuition: Service Fundamentals and Mac Service. Both must be passed at 80% or higher to achieve the ACMT certification.

Attendees find the course to be an engaging and informative; and Dave Jefferson’s instruction style to be fun and relaxed. Dave has been leading ACMT courses for over ten years, from Connecticut to Florida; from NY to Alaska, and points in between. “ComputerTree is the perfect training location,” said Dave,” as part of the triad of Winston-Salem, Greensboro, Raleigh-Durham, the area is easily accessible from GSO, RDU and CTL airports, and from I-40, I-85. and I-77, with plenty of hotel and restaurant choices for out-of-town students.”

For more information regarding the ACMT program, refer to Apple support article HT205332: About AppleCare service certifications.

If you are interested in training to become a certified Mac technician, please contact Lisa Doss at ComputerTree Professional Training, phone: (336) 768-9820, email:
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