FAQ: How do I free up space on my iPhone?

We get this question often! Apple Support has now posted a video demonstrating how to manage storage on your iPhone or iPad. Rather than reinventing the wheel, let's just share the video here:

To learn more about this topic check out this article:
How to check the storage on your iPhone, iPad, and iPod touch



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How to take a screenshot of the Touch Bar

How to take a screenshot of the Touch Bar


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Here's a cool trick, if you have a MacBook Pro with a Touch Bar and macOS Sierra 10.12.2:

  1. Press Shift-Command-6.
  2. Find the screenshot as a .png file on your desktop.

You can customize the Control Strip region of your Touch Bar to include a Screenshot button. You can then tap the Screenshot button to see options for the type of screenshot and where to save it.

Screenshots can be opened with Preview, Safari, and other apps that can edit or view images.
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How do I take a screenshot on my Mac?

You have the option to capture your entire screen or just a selected portion of it. The screenshot you create is automatically saved to your desktop, as a .png file in the following format: Screen Shot date at time.png. Screenshots can be opened with Preview, Safari, and other apps that can edit or view images.

How to take a screenshot of your entire screen
  1. Press Shift-Command ()-3.

How to take a screenshot of a selected portion of your screen
  1. Press Shift-Command-4. The pointer changes to a crosshair.
  2. Move the crosshair to where you want to start the screenshot, then drag to select an area.
  3. While dragging, you can hold Shift, Option, or Space bar to change the way the selection moves.
  4. When you've selected the area you want, release your mouse or trackpad button. To cancel, press the Esc (Escape) key before you release the button.

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How to take a screenshot of a window
  1. Press Shift-Command-4. The pointer changes to a crosshair.
  2. Press the Space bar. The pointer changes to a camera.
  3. Move the camera over a window to highlight it.
  4. Click your mouse or trackpad. To cancel, press the Esc (Escape) key before you click.
  5. (This works with windows in the Finder and most apps.)

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How to take a screenshot of a menu
  1. Click the menu to reveal its contents.
  2. Press Shift-Command-4. The pointer changes to a crosshair.
  3. Drag to select the menu.
  4. Release your mouse or trackpad button. To cancel, press the Escape (esc) key before you release the button.
These steps capture the contents of a menu, but not its title:
  1. Click the menu to reveal its contents.
  2. Press Shift-Command-4. The pointer changes to a crosshair.
  3. Press the Space bar. The pointer changes to a camera.
  4. Move the camera over the menu to highlight it.
  5. Click your mouse or trackpad. To cancel, press the Esc (Escape) key before you click.

To save your screenshot to the Clipboard instead of your desktop
  1. Add Control to the key combinations above. For example, press Control-Shift-Command-3 instead of Shift-Command-3.

Reference: Apple Support Article HT201361

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Are You Ready for Mountain Lion?

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Computer industry news sites and various media outlets are reporting that Apple will release OS X Mountain Lion on Wednesday, July 25. Are you ready for Mountain Lion? Here's what you'll need:

  • OS X v10.6.8 or later
  • 2GB of memory (more is better)
  • 8GB of available space (more is better)
  • An Apple ID, to download Mountain Lion from the Mac App Store.
  • Internet service (DSL or faster)

Not every Mac that runs 10.7 Lion will run 10.8 Mountain Lion.

It is important to note that not every Intel-based Mac is supported. In order to upgrade, you must have:

  • iMac (Mid 2007 or newer)
  • MacBook (Late 2008 Aluminum, or Early 2009 or newer)
  • MacBook Pro (Mid/Late 2007 or newer)
  • Xserve (Early 2009)
  • MacBook Air (Late 2008 or newer)
  • Mac mini (Early 2009 or newer)
  • Mac Pro (Early 2008 or newer)

“How do I know which model I have?”

Sometimes, when supporting or upgrading a Mac, it’s not enough to know it’s an iMac or a MacBook, but rather which iMac or MacBook. This information can be very useful to determine compatibility and locate the appropriate resources. OS X 10.7 Lion will actually identify your Mac model under "About this Mac" from the Apple Menu:

applecarename

As seen from this screenshot, this particular MacBook Pro, the MacBook Pro 15” Mid-2009, is indeed supported for Mountain Lion. OS X 10.6 Snow Leopard users will to jump through a few hoops to determine their model: locate the Mac serial number from System Profiler, then go Apple's support site and enter the serial number at the check your service & support coverage link at the bottom of the page.

The resulting information is the “official” model name of your Mac, known in Apple circles as the AppleCare Name. This designation is also used by the Genius Bar, AppleCare Telephone Support, Apple Certified Mac Technicians and Apple Consultants Network members, to determine the correct repair manuals, replacement parts, upgrades, software updates and technical support documentation specific to that model.

Bottom line: If you don't know your AppleCare Name of your Apple product, you can find it via the Mac's serial number. Once you know the AppleCare Name, there are boundless information resources available to you. So check your specs and back up your data, ‘cause the Mountain Lion is coming.
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